BroadTel FAQs
This section contains the most frequently asked questions about BroadTel Business, Technology, Member Area & Registration.
 
Contents
 
Business
 
Technology
Do BroadTels system and products support NAT traversal?
 
Member Area
Why i still cannot use the WebFax after registration?
Can i send the fax to multiple fax numbers at the same time?
How many fax numbers(clients) i can send the fax per time?
What's the meaning and usage of "File to Fax" in WebFax?
How many files allow to send the fax in WebFax each time?
What is the usage of "Sender Name" in WebFax? What does it mean?
What would happen if i select the "File to Fax" and type the text in message block in WebFax?
Which file formats support in BroadTel WebFax?
What's the maximum file size in WebFax?
 
Registration
 
 

 
 
 
Business
 
 
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Technology
 
Do BroadTels system and products support NAT traversal?
BroadTels plug and play technologies fully support the variety of NAT technology and products in the markets.
 
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Member Area
 
Why i still cannot use the WebFax after registration?
After registration, your account is disabled(though you can logon). It is because we not yet to confirm your registration registration details. After confirmation, your account will enable and you are able to use our service. Normally confirmation consumes 1 working day.
 
Can i send the fax to multiple fax numbers at the same time?
Sure. You can enter multiple fax numbers in "Fax no" field, each number separate by a semi-colon(;).
 
How many fax numbers(clients) i can send the fax per time?
Unlimited. But we do not encourage too many.
 
What's the meaning and usage of "File to Fax" in WebFax?
"File to Fax" mean you can use files to send the fax instead of typing the text in message block.
 
How many files allow to send the fax in WebFax each time?
Maximum is 3.
 
What is the usage of "Sender Name" in WebFax? What does it mean?
By default, there will have your username as your email address. After sending fax, our system will automatically send a status report to your email address, no matter successful or failure.
 
What would happen if i select the "File to Fax" and type the text in message block in WebFax?
Our system will choose the files one to send the fax, the text in message block will be ignored.
 
Which file formats support in BroadTel WebFax?
We support variety of most common file formats which includes pdf, postscript, text file, etc.
 
What's the maximum file size in WebFax?
About 2MB.
 
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Registration
 
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